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Process
What is the Recovery Process going to be
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We make it easy for you to quickly receive a firm estimate and begin our data recovery services.
Immediate Connection
You'll never be delayed by automated routing systems or waiting on hold, as our Recovery Advisors stand ready to provide you with personal assistance.
Fast Response
We'll provide a quote in a few minutes over the phone at no charge. No need to ship us your drive to receive a firm recovery estimate.
Simple Process
Once we place your order, we require no additional paperwork, contracts or forms for our engineers to begin your recovery.
No Hidden Costs
We stand behind our free initial estimate to ensure that your final price will never exceed the maximum amount quoted - no up front fees, no hidden clean room or parts fees ever.
Contact Us
US Customers International Customers
Phone: 316.683.2373
What We Need to Know
Provide the following information to your Recovery Advisor and we will respond with an accurate and firm estimate for your recovery work.
1. Your contact information.
Name, phone number, fax, email address.
2. Operating system and version.
Windows, DOS, Mac OS, NetWare or UNIX. If unsure, tell us the make and model of your computer.
3. Physical capacity of your drive or storage media. If unsure, we’ll help you find out.
4. Tell us if you use password protection or encryption software. We will need to know what program you are using, the version and the password.
5. Symptoms/Problems
Details on the symptoms or events that precipitated the loss or failure
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